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How cv88 Handles Your Personal Information

This Privacy Policy explains what data we collect when you use cv88, how we use it, and what rights you have over it. Access and use of cv88 depends on your local law and eligible regions.

Data You ControlSecure Account StoragebKash & Nagad Wallet PrivacyClear Opt-Out Paths
cv88 How cv88 Handles Your Personal Information
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Account Security

Your account is protected with OTP verification on login. We monitor for unusual session activity and will flag or suspend access if something looks off.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences through your browser settings.

Data Retention

We keep your account and transaction data for as long as your account is active and for the period required by applicable regulations after closure.

Your Rights

You can request a copy of your data, ask us to correct inaccuracies, or request deletion where permitted. Contact our support team to start any of these requests.

PRIVACY CONTACT

Reach Us About Your Data

Email Support Send your data request or privacy concern to our support email. We aim to respond to all privacy-related queries within a reasonable timeframe.
Live Chat Use the live chat on cv88 to raise a privacy question directly. Our team can guide you through account data requests or deletion steps.
Account Settings Some data preferences — like communication opt-outs — can be managed directly from your account settings page without contacting support.

Common Questions About Your Privacy

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data to secure your account.

We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete your transactions. We do not sell your data to advertisers or unrelated third parties.

Contact our support team via live chat or email on cv88. We will verify your identity and provide the data we hold on your account within a reasonable period.

Yes. You can request deletion of your personal data by contacting support. Some data may be retained where required by law or for fraud prevention purposes.

Payment data is transmitted over encrypted connections. We store only what is needed for transaction records — your full wallet PIN is never held on our servers.

We use session and analytics cookies. You can manage or block cookies through your browser settings, though some features may not work correctly without session cookies.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.