Reference

Terms That Cover Your cv88 Account

These terms apply to every account opened on cv88 and govern how you use the platform, make deposits through bKash, Nagad, or Rocket, and access our lobby.

Account eligibility appliesbKash, Nagad, Rocket coveredSubject to local lawApplies to all transactions
cv88 Terms That Cover Your cv88 Account
HOW WE OPERATE

How cv88 Handles Your Account

We keep your account data secure and process wallet transactions — bKash, Nagad, Rocket — through verified payment paths. Here is how we manage the key areas these terms touch.

Account Security

Your account is protected with OTP verification on login and withdrawal. We do not store your wallet PIN and never ask for it through support channels.

Transaction Records

Every deposit and withdrawal through bKash, Nagad, or Rocket is logged against your account. You can request a transaction record through support at any time.

Data Retention

We retain account data for as long as your account is active and for the period required under applicable regulations. You may request account closure through support.

Terms Updates

When these terms change, we notify you via the contact method on your account before the update takes effect. Continued use confirms acceptance.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team can help. Queries about transaction conditions, account status, or eligibility are handled through the channels below.

Team online

Live Chat

Open the chat window from any page in the lobby. Available for account and terms queries during our support hours.

Email Support

Send your question to our support address for written responses on terms, account conditions, or transaction disputes.

Help Centre

The Help Centre covers common questions about account rules, wallet deposits, and what happens when terms are updated.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to your account and transactions.

These terms apply to anyone who opens an account on cv88. Eligibility depends on your local law and whether your region is currently supported by the platform.

No. These terms do not override local law. If betting is restricted where you are, you are not eligible to access the platform regardless of account status.

We notify you before changes take effect. If you continue using your account after the update date, that counts as acceptance of the revised terms.

Contact support through live chat or email and request account closure. We will process the request and confirm once your account has been closed and any pending withdrawals settled.

Yes. All deposits and withdrawals through local wallets are governed by these terms. Transaction records are kept on your account and available on request.

Contact our support team with your transaction reference. We review wallet transaction logs for bKash, Nagad, and Rocket and respond with findings through your registered contact method.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.